In-stock items almost always ship out from our warehouse 1-2 business days after you place your order (with business days being Monday-Friday). Then the transit time depends on which shipping option you select.
DOMESTIC SHIPPING OPTIONS – UNITED STATES
We offer three choices and the estimated transit time (once the order leaves our warehouse in Austin, TX) is shown in parentheses below, based on USPS service guidelines. Please note that the First Class Mail option includes delivery confirmation, but does not provide real time tracking. If real-time tracking is important to you, please select either Priority Mail or Priority Mail Express.
USPS First Class Mail (1 – 3 business days in transit*) – $3 flat rate
USPS Priority Mail (1 – 3 business days in transit) – $7.95
USPS Priority Mail Express (overnight**) – $29.95
* Alaska and Hawaii may take longer
** To most U.S. locations, no Saturday delivery
US orders over $50 are eligible for free shipping via USPS First Class Mail
At this time, our website is only able to accept orders within the United States. For international orders, please contact us at info@girlswillbeHQ.com and we will work with you on a case-by-case basis to estimate the delivery charge and process your payment. Delivery times will vary depending on the destination.
We want you to love what you ordered! If you are not completely satisfied with the item(s) you received, we will gladly process an exchange or return.
All returned items must be sent in their original condition (unworn, unwashed, and with original tags attached) within 60 days of placing your order. Upon receipt, we will either refund the purchase price or, if preferred, we will exchange the item for another comparable item of your choice.
You are responsible for paying the shipping charges associated with sending the return or exchange back to us. For your protection, we recommend you return all items via a traceable carrier such as USPS Priority Mail, UPS or FedEx. Girls Will Be is not responsible for packages not received if a tracking number is not provided. We cannot accept C.O.D. deliveries.
We do not refund the original shipping charges, unless you received a defective product or we shipped you the wrong item. If that happened, we are very sorry. Please contact us at info@girlswillbeHQ.com so we can make everything right.
OTHER NOTES ON EXCHANGES
Provided there is available inventory, the new size and/or style will be shipped out within 2 business days of receipt of the original item. We will ship your replacement item(s) are no additional charge. Unless otherwise indicated, all exchanges will be sent out via USPS First Class Mail.
OTHER NOTES ON REFUNDS
We refund the cost of the returned items (less original shipping charges) within 3-5 business days of receipt of the original item. However, it may take your credit card company up to 10 additional business days to post the refund to your account.
To process a return or exchange, please send an email to info@girlswillbeHQ.com with the information listed below. We will reply with instructions on how to ship your item back to Girls Will Be.
If you have any other questions about shipping or returns, please feel free to contact us at info@girlswillbeHQ.com